Repairs

The Teddy Promise – Jes MaHarry’s Repair Policy

When I was a little girl, my sister sewed me a special Teddy Bear. I named him “Teddy,” and from that moment on, he was my constant companion. Wherever I wandered, Teddy was right there with me, through every adventure, every tear, every triumph. Over the years, he began to show signs of love and wear, and when it came time to mend him, I insisted that he be repaired just right. Not changed, not made “new,” but lovingly restored to the beautiful, cherished being he already was.

This tender memory is what inspired The Teddy Promise.

When you bring a Jes MaHarry creation back to us for repair, we promise to handle it with that same spirit of love and respect. As long as we have the original materials available, we’ll restore your piece to its original magic, honoring every story and memory it carries with it.

Labor is always free, for life.

You’ll only be responsible for the cost of any replacement parts and shipping/insurance.

Important:

• The Teddy Promise only applies to jewelry, and only applies if the piece hasn’t been altered or tampered with in any way.

• The piece must have been purchased directly from Jes MaHarry.

• We lovingly reserve the right to use our best judgment in every case, treating each one with the heart it deserves.

Please send your items to:

Repairs & Returns

Jes MaHarry Jewelry

1209 Rancho Drive

Ojai, CA 93023-1630

And for your protection, please be sure to insure your package.